Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

How do I check if my iOS device is activation locked?

We've provided some information on checking iOS security features on our helpful account removal page. Click here to find out everything you need to know.

You'll need to remove any security features before sending us your device. We're unable to process iOS locked devices and won't be able to pay for them if the iOS lock cannot be removed remotely.

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