Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

Do you accept lost or stolen cell phones?

We cannot accept lost or stolen phones under any circumstances. Our team of trained technicians check every phone we receive using PhoneCheck, an industry standard software solution which provides us with the history of your cell phone. If it has been registered lost or stolen, we won't accept it.

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