Yes, there are weight limits.
If you're selling us a singular cell phone, you'll receive a USPS label in your Welcome Pack. This label has a weight limit of 1lb.
If you're selling us multiple Media items or heavier Tech items (consoles, laptop computers etc.), you'll receive a UPS label. UPS have a weight limit of 20lb per box. If you have too many items in one box, it may be rejected when you try to send them.
If the box exceeds the above limits outlined, please use a second box and attach a separate shipping label to it. Please do not print the same shipping label for multiple boxes as the carrier service won't accept it.
If you require additional labels, you can generate more of them in My Account. Find the relevant order number and click on "print additional labels".