Please note: Due to the severe weather events impacting the U.S, our delivery partners are experiencing considerable delays in delivering orders to us at this time. As soon as we receive your order at our warehouse, we'll send you an email confirmation to let you know.

Is there a limit on the amount of items per box?

Yes, there are weight limits.

Not matter what you're selling to us whether it's Tech or Media,, you'll receive a UPS label in your Welcome Pack once you've completed your order. UPS have a weight limit of 20lb per box. If you have too many items in one box, it may be rejected when you try to send them.

If the box exceeds the above limits outlined, please use a second box and attach a separate shipping label to it. Please do not print the same shipping label for multiple boxes as the carrier service won't accept it.

If you require additional labels, you can generate more of them in My Account. Find the relevant order number and click on "print additional labels".

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