Please note: Due to the severe weather events impacting the U.S, our delivery partners are experiencing considerable delays in delivering orders to us at this time. As soon as we receive your order at our warehouse, we'll send you an email confirmation to let you know.

In what condition do you buy Media?

We can only accept Media items in good condition. Below are the main reasons we'd reject an item:

  • The original disc is missing
  • The disc doesn't match the cover and/or sleeve notes
  • The disc, cover art or sleeve notes are irretrievably damaged
  • The case is broken
  • We suspect the item is non-original, fake or pirated. We take this seriously and reserve the right to escalate further action if necessary.
  • The bar code or ISBN number of the item doesn't match the bar code or ISBN number you entered on our site.

This list is not exhaustive. More information about our Media quality assessment criteria can be read here.

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