My box has been rejected by your FREE Shipping Service, who do I contact?


If our FREE Shipping Service say they can't take your parcel for whatever reason, just let our Customer Service team know and we'll soon have your parcel on its way to us. Simply contact us on 678-766-1762 (9:00am to 5:00pm Monday to Friday) or inquiries@decluttr.com


Sending your items to us is completely FREE. We'll provide you with your FREE Shipping Service Labels, all you need to do is to choose which option is most convenient for you! Whichever you choose, it's completely FREE. You can choose from the following options once you've completed your order:

UPS Shipping options:

. Take them to any UPS Store

. Any UPS Authorized Retail Outlets

. Any UPS Customer Center

. Any UPS Drop Box (25 items per box max.)

. You can even give your box to a UPS Driver



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