What happens to my Tech when you receive them?


Once your items arrive at our warehouse, we’ll carry out a short visual inspection. We’ll then send it on to our Quality Assessment team for a more detailed check. This includes checking for physical damage and testing the phone’s functionality.


If we find that your Tech item matches the description provided during valuation, we’ll process it at the original price offered and pay the next day.


If you we find that your item differs from the description you provided, we’ll contact you with a revised offer price. You can either accept or reject this offer. If you choose to reject the offer, we’ll send your item back to the address on your account FREE of charge.





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