I want to accept/decline a revised offer, how do I do this?


If your item is regraded, we’ll email you to let you know. In the email, there is an Accept/Decline button. Click on the button and this will take you through to your Decluttr account. From there, you can accept or decline the offer on your order history.


If, for any reason, the link isn’t working, you can log into your account to accept or decline the offer. Select the selling tab, view your order history and from there you can accept or decline the offer.

You will need to accept or decline the revised offer within 4 days of receiving the email.



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