I haven’t received my payment yet, what do I do?
If your check was sent over 10 business days ago then please check that the address listed on your account is correct before contacting customer services to organise another payment.
For direct deposits, if it’s not received within 3 business days of payment being made then please contact our Customer Service team using the following email: firstname.lastname@example.org
For a PayPal payment, if it's not received within one business day from the date it was transferred then please contact our Customer Service team.
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