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I've forgotten my username / password. How can I retrieve it?
Please click this here to retrieve your details.
Thu, 28 Jun, 2018 at 11:14 AM
How long will saved orders stay in my account for?
Saved orders will stay in your account for 14 days. If you add more items to your basket, the time will reset back to 14 days. Saved orders can be found on ...
Fri, 12 Oct, 2018 at 3:04 PM
Can I combine saved orders?
Unfortunately not. Please feel free to delete your saved orders and create a new one.
Tue, 4 Sep, 2018 at 11:46 AM
How do I close my Account?
For security purposes you will need to contact us on 678-766-1762  9:00am to 5:00pm (ET) Monday to Friday or inquiries@decluttr.com they will be happy to he...
Mon, 18 Mar, 2019 at 11:46 AM
How do I change my email address on my account?
Because we use your email address as your username, for security purposes you will need to contact our Customer Service team on 678-766-1762  9:00am to 5:00...
Mon, 18 Mar, 2019 at 11:46 AM
How do I sign in/register?
In the top right hand corner, you need to click ‘my Account’ and enter your details. If you need to register follow the above instructions and click on ...
Thu, 31 Jan, 2019 at 10:59 AM
How can I view my order history?
In order to view your order history, you need to log into your account, which you can do by clicking on ‘My Account’ in the top right hand corner.   Once y...
Thu, 31 Jan, 2019 at 11:00 AM
Where am I able to find my Order Number?
You can find your Order Number in any of the emails that we have sent to you relating to your order. Once you have completed your order, you will receive an...
Thu, 31 Jan, 2019 at 10:19 AM
How do I unsubscribe from Marketing messages?
In all of our promotional emails, we will include a link to give you the option to unsubscribe from them. To make it even easier for you to choose when we ge...
Thu, 31 Jan, 2019 at 10:22 AM
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