Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

Will you buy my device if it's scratched?

We still buy devices if they have heavy scratches but you'll need to select "poor" during checkout.

We appreciate that it's hard to work out what constitutes heavy scratching, which is why we have our Tech Price Promise. We'll pay the amount quoted or send your device back free of charge.

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