Logo

Decluttr Help Center

Contact us Back to decluttr
  1. Decluttr
  2. Tech

Tech

Price Valuation

  • How long is my price valid for?
  • How do I find out how much my device is worth?

Condition

  • What condition do you buy Tech in?
  • Will you still buy my device if it has a cracked screen?
  • Will you buy my device if it's scratched?
  • Will you still buy my device if it has a damaged battery?

Account Unlocking

  • How do I remove an iCloud account from my device?
  • How do I remove a Samsung account from my device?
  • How do I check if my iOS device is activation locked?

Regrades

  • What is "Bad ESN" and how can I resolve it?
  • What is PhoneCheck and how can it affect my order?
  • My item has been regraded. Why is this?
  • I want to accept or decline your revised offer. How do I do this?
  • I have declined the revised offer. What happens now?
  • How long does it take to have my item returned?

General

  • Where can I find my device's serial / IMEI number?
  • What happens to my Tech when you receive it?
  • Do I need to send the charger or accessories with my device?
  • Do you wipe the data from my phone when you receive it?
  • Do you accept lost or stolen cell phones?
  • Can I sell the same device under one order?
See all 10 articles

© Decluttr

Powered by Zendesk