Tech

Price Valuation

• How long is my price valid for?
• How do I find out how much my device is worth?

Condition

• What condition do you buy Tech in?
• Will you still buy my device if it has a cracked screen?
• Will you buy my device if it's scratched?
• Will you still buy my device if it has a damaged battery?

Account Unlocking

• How do I remove an iCloud account from my device?
• How do I remove a Samsung account from my device?
• How do I check if my iOS device is activation locked?

Regrades

• What is "Bad ESN" and how can I resolve it?
• What is PhoneCheck and how can it affect my order?
• My item has been regraded. Why is this?
• I want to accept or decline your revised offer. How do I do this?
• I have declined the revised offer. What happens now?
• How long does it take to have my item returned?

General

• Where can I find my device's serial / IMEI number?
• What happens to my Tech when you receive it?
• Do I need to send the charger or accessories with my device?
• Do you wipe the data from my phone when you receive it?
• Do you accept lost or stolen cell phones?
• Can I sell the same device under one order?

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