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General

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  • How should I package my items?
  • What do I need to put on my box when I send it?
  • I haven't received my welcome pack. How can I get another one?
  • Can I use the same label more than once?
  • How do I get another label?
  • How long do I have to send my items?
  • I've sent my order. When will it arrive?
  • My box has been rejected by your shipping service. Who do I contact?
  • Can I pack multiple orders into one box?
  • I don't have a printer. What should I do?
  • Do I pay for shipping when sending my order?

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